3940 E Craig Rd. Ste 101 North Las Vegas, NV 89030
Refund policy
Refund Policy
At NuroEdge, customer satisfaction matters to us. Please review the policy below before making a purchase.
30-Day Money-Back Guarantee
We stand behind our products. First-time customers who are unsatisfied with their results may request a full refund within 30 days of delivery — no return of the product required.
To request a guarantee refund, email us at support@nuroedge.store or call 725-234-8210. This guarantee applies to one order per household and is available to first-time purchasers only.
Returns
Outside of the 30-Day Money-Back Guarantee, we only accept returns for items that arrive defective, damaged, or incorrect.
To request a return, contact us within 7 days of delivery at: Email: support@nuroedge.store Phone: 725-234-8210
To be eligible for a return, the item must be:
To request a return, contact us within 7 days of delivery at: Email: support@nuroedge.store Phone: 725-234-8210
To be eligible for a return, the item must be:
- Unused and unopened
- In its original packaging
- Accompanied by proof of purchase
Returns sent without prior approval will not be accepted.
Return Process
If your return request is approved, we will provide return authorization along with instructions on how and where to send your item.
Customers are responsible for all return shipping costs. NuroEdge does not provide prepaid return shipping labels.
Customers are responsible for all return shipping costs. NuroEdge does not provide prepaid return shipping labels.
Return Address
NuroEdge
Thrive Strategies LLC
1712 Pioneer Avenue, Suite 7000
Cheyenne, WY 82001
Thrive Strategies LLC
1712 Pioneer Avenue, Suite 7000
Cheyenne, WY 82001
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us immediately so we can review the issue and make it right.
Non-Returnable Items
The following items are not eligible for return:
- Personal care products
- Sale items
- Gift cards
- Hazardous, flammable, or regulated materials
If you are unsure whether your item is eligible for return, contact us before purchasing
FDA Disclaimer
Statements on this website have not been evaluated by the Food and Drug Administration. NuroEdge products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person. Individual responses may depend on factors such as age, health, diet, and lifestyle. Always consult a qualified healthcare professional before using dietary supplements, especially if you are pregnant, nursing, have a medical condition, or are taking prescription medications.